TBS contacted BCBS of NC last week and asked about why payments to providers were being suspended…We were referred to someone else, but there was a note at the end of the email we thought we should pass along…So just a fyi…
NOTE: Beginning in October and continuing until the end of February 2016, Blue Cross and Blue Shield of North Carolina (BCBSNC) will be implementing enhancements to its current provider data systems, which support transactions for its commercially offered products.
During this time, providers requesting changes to their heath care organization’s set-up within BCBSNC’s provider data systems, such as demographic changes, adding a new provider, changing an address, and/or adding a new contract, may experience a slight delay in response if requested between now and the end of February 2016. BCBSNC will make every effort to ensure any delays will be short, as well as timed to occur intermittently during the months of October through February without any significant disruption to providers’ normal business activities.
We anticipate these provider system upgrades to be completed by the end of February 2016, when we will be able to resume our normal turnaround times for provider set-up requests and related changes. We appreciate your patience as we work to improve our systems.
Hope everyone is having a great weekend!